Meetup Removes Critical Feature

Meetup.comI am singularly unimpressed with the announcement today from Meetup that they are removing the File Storage capability from their web site. I belong to two writing groups, both of which are hosted on Meetup. Removing this feature makes the site virtually useless for writing groups.

With both my writing groups, a selected number of people submit documents each week at least three days before the meeting so that they can be critiqued at the meeting. Guess what? No File Storage capability means no documents to be shared. And this isn’t just my writing group…most writing groups work like this.

Oh, yes, of course, we can find someplace else to store our documents for each week’s meeting, like Dropbox or some other service. But then it’s not really INTEGRATED into the group experience, is it?

I mean, each new member will have to learn TWO systems instead of one. And we’ll have to worry separately about giving people access to our file storage solution or not, because it won’t be built into the site anymore. So, everything will be much less convenient…for EVERYBODY in each writing group.

But never fear, anybody that wants to store photos is fine because that’s apparently still cool.

Let’s think about this whole situation a little deeper. The point of Meetup is to arrange meetings. Duh. Thinking beyond writing groups, isn’t it reasonable to make meeting agendas available before a meeting? What about meeting notes after a meeting? What about class materials for people who use Meetup to organize any sort of educational sessions or seminars?

Removing this critical feature is just about the most boneheaded thing I’ve heard of a company doing, at least one that operates in the social media realm. Or, hey, let’s examine this from another perspective. You don’t hear Facebook saying: “Hey, we don’t want you to store your photos, videos or notes on our site anymore.”

Now Meetup might be a relatively small Internet startup. But there’s a LOT of meetings out there, and Meetup is a paid service. If the hosting for files is difficult, then partner with somebody that does it already. If it’s a matter of cost, charge $20 extra each year to have the File Storage capability (it could be Meetup’s second upwell option, after Meetup Pro). Put some kind of reasonable size cap on storage to prevent abuse.

If my writing groups are paying for something that doesn’t meet our needs any longer because Meetup removed a critical feature, then we have to look at alternatives. Heck, Meetup is already forcing us (with absolutely no advance notice) to figure out how we’re going to make files available to members for our next meeting. At the end of the day, here’s what Meetup needs to remember. The competition is only a click away.

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